Quality Assurance Policy
Belfast City Auctions is committed to providing a safe and
healthy place of work for both it's staff and visitors alike. To
ensure that these aims are paramount we have tirelessly worked to
achieve and maintain our ISO Quality Awards.
Our aim is to provide:
- Enhanced customer satisfaction
- To be able to demonstrate our ability to consistently provide
an excellent level of service
- Continued training to existing and new employees
- Reducing waste to landfill by increasing its recycling
processes;
- Complying with all legislation relevant to:
- The Motor Industry
- The Health and Safety at Work Act 1974
- Relevant COSHH assessment procedures
- The Environmental Impacts of all its activities
It is our belief and aim that in operating to these standards,
it will meet the requirements of its customers and environmental
objectives.
Our mantra is simple and we strive to embrace this policy
by:
- Providing unrivalled customer service to both of our vendors
and buyers;
- Ensure that the company is aware of its current environmental
and legal responsibilities and be proactive in our approach to meet
obligations in advance of forthcoming legislation;
- Environmental protection and prevention of pollution in line
with the needs of our customers, neighbours and any third parties
affected by our activities.
The Belfast City Auctions environmental management team
addresses those environmental issues that the company can influence
and control within the scope of its environmental system.
We have identified its ecological responsibilities in relation
to its current work practices and any contractors which it may
appoint. Where the company does not have managing control of its
contractors it will endeavour to influence them to adopt the
company's environmental management procedures.
Our aim is to provide all necessary resources for maintaining
and improving environmental performance and establish, maintain,
implement, improve its quality and ecological management system and
performance.
The company will ensure that the policy is available to and
understood by all persons representing the company and made
available to interested parties, including neighbours and the
public should they wish.