Operations Director
With over 40 years of experience in the vehicle remarketing industry Zaiga has established herself as one of the sector’s most respected and knowledgeable professionals. Throughout her career she has worked closely with many of the UK’s leading vehicle manufacturers, fleet operators, finance providers and dealer groups witnessing the transformation of the remarketing landscape while building enduring relationships founded on trust, expertise and results.
As Operations Director at City Auction Group Zaiga plays a pivotal role in driving operational excellence across the business. Her responsibilities encompass sales performance, vendor relationships, operational management, transport and logistics while also supporting both new and existing business development initiatives throughout the Group.
Her extensive experience and hands on leadership provide a comprehensive understanding of every aspect of the customer journey, enabling her to deliver practical, commercially focused solutions for corporate vendors, strategic partners and colleagues alike.
Zaiga attributes her success to three core values, an unwavering work ethic, absolute honesty and genuine authenticity. These principles have underpinned her career for four decades and continue to shape her leadership style, inspiring those around her while helping City Auction Group, PurpleRock and its clients achieve sustained success.
Email: zj@cityauctiongroup.com
Client Relationship Director
Charlie brings 20 years of experience in the vehicle remarketing industry, having built her career at some of the UK's leading auction houses as Account Director. This depth of experience gives her a well rounded, multi-perspective understanding of the remarketing sector and the priorities that matter most to customers.
As Client Relationship Director Charlie leads the management of key customer accounts across the business, driving sales growth and performance while overseeing relationship management and supporting new business development throughout the Group. She also heads up the Buyer Services team playing a central role in retaining and growing City Auction Group's buyer base.
Her close involvement across every stage of the customer journey gives her a practical, commercially focused perspective, enabling her to deliver solutions that work for corporate vendors, buyers and colleagues alike.
Charlie's leadership is shaped by a genuine belief that strong relationships are built through honesty, reliability and always putting the customer first. It's an approach that has earned her the trust of clients and colleagues alike, and one she continues to bring to every partnership across City Auction Group and PurpleRock.
Email: ce@cityauctiongroup.com
Assistant Centre Manager
With 12 years of experience in the automotive industry Lauren has been a valued member of City Auction Group for the past seven years following five years in automotive retail with leading manufacturer brands.
This diverse background has provided her with an exceptional foundation in customer service and client care.
At City Auction Group Lauren oversees the customer journey from registration through to sale and vehicle collection, ensuring every interaction is delivered with professionalism, efficiency and attention to detail. She is committed to exceeding customer expectations, no matter how large or small the task, while building strong, lasting relationships with both colleagues and clients.
Widely recognised as a trusted point of contact, Lauren’s experience, knowledge and dedication have played an important role in the continued growth of City Auction Group and the consistently high standard of service our customers receive.
Email: ls@cityauctiongroup.com
Head of Group Sales & Development
With over 25 years of experience in the automotive auction and vehicle remarketing industry, Lee has built a career defined by unrivalled passion, unwavering determination and a commitment to delivering exceptional results for customers, colleagues and business partners.
Throughout his career Lee has developed a unique breadth of experience across the UK, Northern Ireland and the Republic of Ireland working with many of the UK's leading FN50 fleet operators, franchised dealer groups, corporate organisations and the wider motor trade. Building long standing relationships founded on trust, integrity and reliability has been central to his success, alongside a consistent focus on exceeding customer expectations.
In his current role Lee leads the sales function while supporting and driving the continued growth and development of our remarketing channels and defleet service solutions. Lee has an exceptional track record in business development, key account management and securing successful partnerships across the UK and Ireland consistently identifying opportunities that deliver long term value.
With a proactive, go-getter mindset, he is passionate about developing high performing teams, creating a culture of collaboration and continuous improvement and leading by example. Driven by high standards, commercial acumen and an unwavering focus on excellence, always looking ahead embracing new opportunities, supporting those around him and helping businesses, customers and colleagues achieve sustained success in an ever evolving automotive industry.
Email: lc@cityauctiongroup.com
Client Services Manager
With over 10 years experience in the automotive remarketing industry, Alice has built a reputation for delivering exceptional client service, developing long term business relationships and driving sustainable growth.
Having progressed through roles including Sales Executive, Sales Account Manager and Area Sales Manager she brings extensive industry knowledge and a practical understanding of customer needs.
As Client Services Manager at City Auction Group and PurpleRock, Alice plays a key role in strengthening relationships with both buyers and vendors, ensuring every client receives a consistently high standard of service, communication and support.
Her commercial approach, attention to detail and commitment to understanding each client’s objectives enable her to deliver tailored solutions that create lasting value. Alice’s professionalism, integrity and results driven mindset continue to enhance client loyalty while supporting the ongoing growth and success of City Auction Group and PurpleRock.
External Operations Manager
With almost 40 years of operational leadership experience, Justin has built a reputation for delivering results through strong leadership, teamwork and an unwavering commitment to service excellence. His hands on approach, extensive industry knowledge and ability to develop high performing teams ensure every aspect of the vehicle journey is managed to the highest standards from logistics and inspections through to vehicle presentation and operational efficiency.
Justin’s wealth of experience plays a pivotal role in the continued success of City Auction Group, and we are proud to have him leading one of the most important functions within our business.
Auction Support Executive
Tom provides a professional service to our expanding customer base at payment and account management level. Customer facing he provides a professional service to our reception area providing detailed information regarding forthcoming events, payment advice and general enquiries.
Tel: 01536 270280
Email: tl@cityauctiongroup.com
Auctioneer
Very experienced auctioneer Jon has gained experience in many of the leading auction houses across the UK. Astute operator with much enthusiasm particularly in the franchised dealer group sector where he leads the team at Rockingham.
Tel: 07833 085597
Email: jl@cityauctiongroup.com
Company Accountant
With 20 years of experience in this challenging environment Helena oversees anything from the management of the office to the company financials. Known as the back bone of the company Helena's commitment is unrivalled within the business. Working closely with the directors she transfers her own unique brand to the business which is respected by all those within the team.
Tel: 02890 813775
Email: honeill@cityauctiongroup.com
Corporate Sales Manager
Over a decade of providing vehicle reporting data with many of the FN50 listed companies Lynne is well respected within the industry. Her committed approach and knowledge of auction management systems holds her in the highest regard among our clients both corporate and trade. As an integral part of the back room staff she oversees the daily activities of the auction infrastructure and is at hand to assist with any future developments required by our client base.
Tel: 07715 393111
Email: lg@cityauctiongroup.com